Terms and Conditions:
The Gift Card issued by Croma, Infiniti Retail Limited (IRL) shall be governed by following terms and conditions:
- This Gift Card (GC) shall be subject to applicable laws or any new law, rules and/or regulations as may be promulgated / imposed by the Government, RBI or any other statutory/regulatory authority.
- The original GC needs to be presented to the cashier at Croma store before final billing of any purchase(s).
- The GC can be redeemed at any Croma Store owned by the company and can be redeemed against purchase of any product available at Croma stores including Mobile Phones and its accessories.
- The GC is valid during the store product promotions and discount / festive / exchange offers.
- The GC cannot be redeemed against cash or cannot be used for settlement of any past amounts due to any of the Croma stores.
- The GC shall be valid till 1 year from the date of issue.
- Defaced, torn, altered, spoiled or cancelled GC is termed invalid and shall not be accepted.
- IRL shall not be responsible for any loss, theft, damage or misuse of the GC. The Gift Card holder shall have to ensure proper and authorized use of the GC.
- Once the GC is issued, the company will not entertain any request from anybody for its cancellation.
- Redemption of the GC by its bearer shall be valid discharge of the companyâs liabilities in respect of the GC.
- If the purchase exceeds available balance in the GC, the difference must be paid by the Gift Card holder by another mode of payment i.e. cash or credit/debit card.
- Unused balance on the card will not be refunded or credited during its validity or after its expiry. It shall be the responsibility of the Gift Card holder to use full amount loaded on the GC before the date of expiry of the GC.
- Any dispute relating to the Croma Gift Card shall be decided by the Company and the decision of the Company shall be final.
- The Gift Card and the terms mentioned herein shall be subject to the exclusive jurisdiction of Mumbai courts.
- IRL shall be entitled to amend these terms and conditions of the GC from time to time. Any change in these terms and conditions can be viewed on our website www.cromaretail.com.
- For enquiries about balance availability, redemption details or to report loss of card, please visit any Croma store or call our 24 Hours Croma Care Centre on 7207 666 000.