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  • Service Type: Product Service
  • Product Covered: Personal Assistant
  • Service Includes: Smart Home Appliance Integration | Routine Personalisation
  • Smart Home Advisory
  • Tenure: 1 Home Visit + 1 Year Remote Assistance
  • Service available: From the Date of Purchase

Specifications

  • Product Category

          • Sub Product Category Covered

          • Alexa Set-up Pro

          • Service Category

          • Product Service

          • Product Covered

          • Personal Assistant

          • No. of Devices Covered

          • 1 Devices

          • Product Price Range

          • NA

          • Service Available From

          • From the Date of Purchase

          • Service Period

          • 12 Months

          • When to Purchase

          • Within 30 Days of Product Purchase

        • Manufacturer Details

          • Brand

          • ZipCare

          • Model Series

          • NA

          • Model Number

          • NA

        • Service Coverage Features

                    • Service Includes

                    • Basic Device Set-Up & Demo | Devices Interoperability Assesment | Intigration Compatible Smart Home Devices or Appliances Pre Installed | Personalized Configuration of Essential Routines | Basic Smart Home Advisory | 1 Time Home Visit | 1 Year Remote Assistance

                    • Service Excludes

                    • Device Repair and Replacement Support | Unlicensed Software Support and Related Issues | Cost Of Accessories, Software/License | Installation of Non Compatible Devices/Non Smart Devices/Unauthorized Application

                    • Cashless Service

                    • Yes

                    • Claim Type

                    • Setup

                    • Documents Required

                    • No Documentation Required

                      • Support Centre Contact Details

                      • 1800-570-0947

                      • How to Claim

                      • NA

                    • Aesthetics

                      • Brand Color

                      • NA

                      • Color

                      • Not Applicable

                    • In The Box

                      • Generic Name

                      • Service/Insurance

                      • Main Product

                      • 1 x Service U

                      • Accessories

                      • Not Applicable

                    • Product Dimensions (Open)

                      • Dimensions In Inches (WxDxH)

                      • 00

                      • Dimensions In CM (WxDxH)

                      • 00

                    • Packaged Dimensions

                      • Package Dimensions in Inches (W x D x H)

                      • 00

                      • Package Dimensions in cm (W x D x H)

                      • 00

                    • After Sales & Services

                        • Installation & Demo

                        • Croma will coordinate for Installation and Demo

                        • Installation & Demo Details

                        • Yes

                          • Installation & Demo applicable

                          • Yes

                        • Company Contact Information

                          • Customer Support Number

                          • 18005700947

                          • Customer Support Email

                          • customersupport@zipcare.in

                          • Manufacturer/Importer/Marketer Name & Address

                          • Infiniti Retail Ltd: Unit No. 701 & 702, Wing A, 7th Floor, HDIL Kaledonia, Sahar Road, Andheri (East), Mumbai 400069, India

                          • Country of Manufacture

                          • India

                          • Country of Brand Origin

                          • India

                        • Croma Contact Information

                          • Customer Care Contact Person

                          • Grievance Officer

                          • Registered Name and Address

                          • Infiniti Retail Ltd. - Unit No. 701 & 702, 7th Floor, Kaledonia, Sahar Road, Andheri (East); Mumbai - 400069. India

                          • Customer Support Number

                          • 1800 572 7662

                          • Customer Support Email

                          • customersupport@croma.com

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                        Overview

                        ZipCare Maintain – Alexa Setup

                         

                        Why buy the ZipCare Maintain – Alexa Setup plan? 

                        Make your home smart with ZipCare Maintain – Alexa Setup plan. With this comprehensive service, set up your Alexa device, integrate it with your smart home devices, configure routines, and use it to its full potential.

                         

                        What is included and excluded in the ZipCare Maintain – Alexa Setup?

                         

                        The plan includes:

                        • Installation and setup of your Alexa devices
                        • Compatibility assessment and performance optimisation of existing smart home devices
                        • Integration of pre-installed smart home gadgets and appliances
                        • Personalised configuration of routines
                        • Recommendations for accessories and solutions to enhance the smart home experience
                        • 1-time home visit within 30 days of plan purchase
                        • 1-year remote assistance

                         

                        The plan excludes:

                        • Device repair and replacement support
                        • Unlicensed software support and related issues
                        • Cost of accessories, software, license, etc.
                        • Installation of non-compatible devices, non-smart devices, and/or unauthorised applications

                         

                        How does it work?

                         

                        1. Contact us to set up your smart home device by
                           
                        • Calling us on 1800 570 0947
                        • Writing to us at customersupport@zipcare.in 
                        • Visiting your nearest Croma store
                        • Reaching out via Tata Neu Help
                           
                        1. The technician will visit you during the booked slot.
                           

                        After the initial visit, you can avail of remote assistance for a year.

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