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Terms and Conditions for Pre-booking/EGV


  1. Game Launch Date: 27th September 2019
  2. The Electronic Gift Vouchers is issued by Croma, Infiniti Retail Ltd (the Company)
  3. customers will get EGV of Rs. 500 post purchase of Pre-book on Fiifa 20 within 48 hours through email.
  4. The Electronic Gift Vouchers can be redeemed on and Croma Stores.
  5. The Electronic Gift Voucher needs to be activated by the Recipient as the OTP will be generated against his account details.
  6. It needs to be activated by sending SMS in the following format: GCACT<SPACE><16 Digit CARDNUMBER><SPACE><6 Digit Pin No> to 7200666000 by the Recipient.
  7. The validity period on the gift Cards is for 365 days from the date of its issuance or depends on the condition of the purchase.
  8. The EGV has to be utilized in one single transaction and the balance will not be carried forward for the same.
  9. The EGV cannot be reloaded.
  10. COD & Pay later mode of payment will be cancelled.
  11. No refund, replacement or cash back would be considered against the Electronic Gift Vouchers.
  12. Once Electronic Gift Vouchers is issued, the company will not entertain any request from anybody for its cancellation
  13. This GC should be treated like cash. Electronic Gift Vouchers can't be replaced or duplicated, if lost or stolen.
  14. For any queries, balance check and date of expiry please contact any Croma store / check balance on or contact our Croma care at 7207666000
  15. Contact for any bulk enquires of E-Gift Vouchers