Loyalty Programme
Introduction
Welcome to TCP: a group loyalty programme build to gather myriad of benefits across an array of TATA brands; that unite together to bring you an unmatched shopping experience.
Gadget shopping became way more exciting as Croma is now a part of TCP, proudly so!
How so, you ask?
Well, here’s how:
- We bring you the opportunity to earn and burn points from your TCP super app every time you shop at Croma.
- We spoil you with Croma Gift Vouchers every now and then
- We give you full access to Croma Privileges that lets you enjoy countless not-in-market offers and benefits, designed especially for our existing Croma customers
What’s in Croma Privileges?
With the Croma Privileges program, we gratify our existing customers by giving them benefits over new customers. By being of the TCP, you get to access these benefits
Once a part of the TCP programme, all you need to do is,
- Login on croma.com, go to My Accounts and check out My Privilege Offers to avail online offers
- Give a missed call on 1800226699 from your registered mobile number and follow the steps on the Privilege portal to avail store offers. Choose from a range of offers, activate and redeem at your nearest Croma store
- You can also extend these benefits to your close ones through Refer A Friend on the Privilege portal
How does TCP work @ Croma?
Earn @ Croma: You earn 1 TCP point for every purchase worth Rs ₹ 300
Remember: No fractional points will be awarded
Burn @ Croma: You burn 1 TCP point that equals to ₹ 1
Upgrade @ Croma:
- Enrol into the program: that happens when you next shop @ Croma!
You enroll into the programme on your first transaction (T1) at Croma from now and earn the Tier 1 badge
- Shop 3 times to upgrade to Tier 2
After 3 transactions and total minimum spends worth Rs 15000 within 365 days from T1, you upgrade to Tier 2 badge and get a Croma Gift Voucher worth Rs. 500
- Shop 5 times to upgrade to Tier 3
After 5 transactions and total minimum spends worth Rs 30000 within 365 days from T1, you upgrade to Tier 3 badge and get a Croma Gift Voucher worth Rs. 1000
- Shop 7 times to upgrade to Tier 4
After 7 transactions and total minimum spends worth Rs 60000 within 365 days from T1, you upgrade to Tier 4 badge and get a Croma Gift Voucher worth Rs. 2000
- Get all the benefits one more time!
After 365 days from T1, you reset to Tier 1 and climb the Tier ladder to earn the Gift Vouchers all over again. That’s right!
Remember: Only 1 transaction per calendar day will be eligible for Tier upgrade. Incase of multiple transactions in a day, highest value transaction will be considered towards Tier upgrade.
Things to keep in mind:
- Croma Gift Vouchers will be valid for 365 days from issuance date
- You reset to Tier 1 badge after 365 days from the first transaction, you will receive a notification for this on the TCP app
- You cannot earn points for Gift cards purchases at Croma
- You cannot earn points over the amount paid through points (burn)
- Earn points will be calculated on total spends including taxes
- You cannot earn points on advance invoices; however, points will be credited after the complete transaction, once final invoice is generated
- Earned points will automatically expire after 365 days of no activity (either earn or burn transactions)
- Promotional points may have limited validity and will be applicable on the number of days from the date of issuance
- All transactions at Croma are eligible for redemption of points (burn)
Note:
Final branding and nomenclature for the brand are undisclosed until now & will be disclosed around mid-August.