Buy Onsitego 1 Year Water Purifier Service Online - Croma
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  • Onsitego 1 Year Service for Water Purifier

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Key Features

  • Service Type: Product Service 
  • Product Covered: Water PurifierNo. of Devices Covered: 64
  • Product Price Range: Rs.0 - Rs.1000 
  • Service Available From: From the Date of Purchase 
  • Purchase After Expiry of Manufacturer Warranty
  • 12 Months Service Period
  • Product Category

    • Service Category

    • Product Service
    • Product Covered

    • Water Purifier
    • No. of Devices Covered

    • 1 Devices
    • Product Price Range

    • Rs.0 - Rs.1000
    • Service Available From

    • From the Date of Purchase
    • Service Period

    • 12 Months
    • When to Purchase

    • After Expiry of Manufacturer Warranty
  • Manufacturer Details

    • Brand

    • Onsitego
    • Model Series

    • Not Applicable
    • Model Number

    • Not Applicable
  • Service Coverage Features

    • Service Type

    • Onsite
    • Service Includes

    • Preventive Maintenance and Breakdown Service: Cleaning of water purifier, cleaning of filter and membrane, Checking of water quality and flow rate, Assess need for change of consumables, Breakdown Repay
    • Service Excludes

    • Physical damage, spares and consumables
    • Authorized Service Centre Repairs

    • Yes
    • Cashless Service

    • Yes
    • Documents Required

    • No Documentation Required
    • Service Features

    • Cleaning of water purifier, cleaning of filter and membrane, Checking of water quality and flow rate, Assess need for change of consumables, Breakdown Repair
    • Complaint Resolution Time

    • 2 Days
    • Service Cancellation/Refund Period

    • 15 Days
  • Product Aesthetics

    • Color

    • Not Applicable
    • Color Family

    • Not Applicable
  • In The Box

    • Generic Name

    • Service/Insurance
    • Main Product

    • 1 U Service
    • Accessories

    • Not Applicable
  • Product Dimensions (Open)

    • Dimensions in cm (WxDxH)

    • Not Applicable
    • Dimensions in Inches (WxDxH)

    • Not Applicable
  • After Sales & Services

    • Standard Warranty Period

    • 0 Months
    • Installation & Demo

    • Not Applicable
  • Company Contact Information

    • Manufacturer/Importer/Marketer Name & Address

    • Manufacturer Name & Address: Onsite Electro Services Pvt. Ltd., Skyline Icon, G-3A, 86/92, Andheri - Kurla Rd, Chimatpada, Marol, Andheri East, Mumbai, Maharashtra 400059
    • Customer Support Number

    • 7207666000
    • Customer Support Email

    • customersupport@croma.com
    • Country of Manufacture

    • India
    • Country of Brand Origin

    • India

Why buy Onsitego 1 Year Service for Water Purifier

 

  • Plan available for UV and RO water purifiers
  • 1 Mandatory preventive maintenance services
  • Doorstep service, at your postal home address

 

A water purifier is a must in every house to ensure that you consume clean water. It is also important to maintain a purifier on a timely basis to ensure that the purifier is able to provide you with clean drinking water. this is where the Onsitego 1 Year Service for Water Purifier comes into picture. The service scheme is a great plan to maintain your purifier and also increase its longevity. The Onsitego 1 Year Service for Water Purifier extends its plan to both UV and RO water purifiers.

 

The scheme consists of 1 mandatory preventive maintenance service that is required to ensure that you purifier does not stop working randomly and all the pre-existing problems in the purifier ae taken care of. Once the plan is activated, you will receive unlimited services from the Onsitego 1 Year Service for Water Purifier for 12 months. The annual replacement of filter and membrane is sent with the technicians so that they can be easily replaced at the said time. The service is all provided at your doorstep so you need not carry-in your purifier at a service station. Also, in case the purifier is irreparable at your home, the service technicians take it to the service station and also bring it back for installation at no extra cost. the scheme is a one-time service and it does not include spare or filter as part of the scheme.

 

Disclaimer

 

Spare parts will have to be availed at an extra cost.

 

Commercial Water purifiers or water purifiers other than RO and UV are excluded from this plan.

 

The following brands, PureIt, Whirlpool, LG, Havels and Mi are not covered under this scheme.

 

Multiple replacements of filter and membrane are not covered under this scheme

 

Any kind of physical damage, installation or uninstallation will not be covered in this plan.

 

Frequently Asked Questions

 

What is the term of the Water Purifier service offering?

This is a one-time service plan. Customer can take the service anytime within 12 months of purchase.

 

Can I buy the plan for my old water purifier?

Yes, it can be bought for any residential water purifier irrespective of brand, age and model.

 

What happens if the water purifier is found to be not working?

In case the water purifier is found to be not working during the visit, the service engineer would provide an estimated cost of spares. If the customer agrees to pay, the device would be repaired. No separate visit cost will be charged.

 

What happens if any spare part is needed?

This is a service only plan. Any spare part or consumable would need to be paid for by the customer.

 

What tests would be performed on water quality?

TDS of water would be measured. TDS indicates the level of dissolved solids in water.

 

How do you ensure the quality of service delivered?

All engineers are authorized by Onsitego. We ensure that they are trained and well-behaved.

 

What if the consumables are to be replaced?

This is a service only plan and hence consumable are not covered. You can buy Onsitego’s. Annual Maintenance Contract for water purifiers which covers annual replacement of consumables, two maintenance services and unlimited breakdown support for 12 months.