Croma Business Solutions Group (CBS Group) provides end-to-end solutions to businesses seeking merchandise, gift cards and related services.
Many Fortune 500 companies including the likes of TCS, Blue Dart, L 'Oreal India, Nissan Motors rely on us for their distribution, reward programs, employee engagement and end-to-end gifting solutions.
In the last couple of years, the CBS Group has entered in to exclusive long term distribution partnerships with brands like Hitachi for Televisions & Super General for their Home Appliance business, to offer its clients access to world-class products.
Merchandise Solution Sales
The CBS Group, not only facilitates purchase of merchandise at attractive prices for corporates, but also offers solutions to make the pre and post purchase process a hassle free experience:
- Extended Warranty and Annual Maintenance Contract:
The CBS Group offers Extended Warranties along with Annual Maintenance Contracts on IT Hardware and Consumer Durables. The contract can also be extended for up to 5 years in case of both comprehensive and limited warranties.
- Delivery across 20,000+ pin-codes across India:
The CBS Group has a tie-up with India Post that allows them to ensure delivery of products to most of the pin-codes in the country. The CBS Group also ensures delivery in the fastest possible time backed with unimpaired packaging, in-transit insurance and installation. Explore our corporate gifting catalogue.
- Long-term Lease:
'Consumer Durables on Lease model ' is also offered by the CBS Group. In this model, customers can enjoy stress-free benefits on a range of electronic products for a period of up to 4 years. A monthly fee covering the lease value of the product, regular service and warranty is levied to maintain the product in peak operating condition at the customer's premises. On completion of the term, the product can either be surrendered or purchased at the residual value.
The lease plan model works well for service apartments, hotels, corporate spaces on rent and much more.
For example, a hotel owner can lease assets for hotel rooms which includes mini-bar, air conditioners, lockers, kettles, Television, etc. on a per room bases; a corporate can lease desktops, laptops, air conditioners, microwave, routers, printers, water coolers etc.
Croma Privileges (gift cards)
Croma Gift Cards are the preferred solution for corporates to express gratitude, communicate appreciation or reward performance. The recipient appreciates a Croma Gift Card because it offers the freedom to choose from a variety of attractive gadgets, our customers enjoy hassle-free experience of buying our Gift Card solutions - physical and e-Gift Cards.
Today, the Group has issued more than 5 lakh privileges cards and directly services around 300+ corporate houses.
Services we offer our Gift Card Customers:
Co-branded / personalized sleeves & Cards: Make it special by adding the recipient 's name, a personalized message, as well as your corporate logo. CBS Group gives you the freedom to design the card as per your requirements.
E-Gift Cards: In this digital age, Croma Gift Card is also offered in electronic format that helps overcome the challenges of distance and fear of losing the physical card. E-Gift card works exactly like the physical card with the advantage of it also being easily accessible.
Employee Engagement Programs
Through its program 'Corporate Perks @ Croma ', the CBS Group, makes available special prices for the employees of corporates. The Human Resources team at over 50 corporates has signed up with Croma to run this program as a benefit for their employees.
Babu Daniel, Vice President - System Automation, AGAPPE
I am writing this letter as a humble note of appreciation for the outstanding customer service provided by you on our urgent order placed in March end week for 200 nos iPad Air2 case and the delivery on 1st week of April.
I really commend the prompt service provided by you and your team for coordination and timely delivery. Every second was very much valuable for us in this deal. The way you arranged the material and handed over to our representative is remarkable.
Great service makes your customers feel that you care about developing a long-term relationship that means more than just making a sale.
Finally, Tata is always Tata. Keep up the good work.
Mohit Jangid, Balaji Cars Ltd.
All the AC's have properly been installed and all are in working conditions. We are happy with the services rendered and co-operation from the CBS Group.
(Context: Delivery & installation of ACs in Rishikesh, Uttarakhand)