Infiniti Retail Limited ("Company") does not in any manner endorses, warrants and/ or guarantees the authenticity, quality, delivery, safety and benefits of the offers and/or Products and/or services advertised herein in any manner whatsoever. It may include inaccuracies and/or typographical errors. The contents published on //www.croma.com ("Website") are subject to changes and/or improvements periodically. During the process of up-gradation, repair, maintenance and/or improvements of contents/systems/programs/software may be suspended for any use. The Company shall not be liable for any inconvenience, loss, damage, cost, expenses which may be incurred by anybody due to unavailability of the Website for any use. Advertisement/advice (if any) received via the Website should not be relied upon for personal, legal and/or financial decisions and you should consult an appropriate professional for specific advice tailored to your situation.

the Company cannot be held liable in any event, for any special, punitive, incidental, consequential loss and/or damages (direct and/or indirect) whatsoever including, without limitation, damages for loss of opportunity, business loss, loss of profit, revenue, loss and/or damage to any person and/or property arising out of or in connection with the use of and/or performance of the Website, with the delay and/or inability to use the Website/services and/or related services, the provision of or failure to provide services, and/or for any information, software, Products, services obtained through the Website/services, and/or otherwise arising out of the use of the Website/services, whether based on contract, tort, negligence, strict liability and/or otherwise, even if the Company has been advised of the possibility of damages. The Company does not endorse in anyway any advertisers/ contents of advertisers on its web-pages. The User shall verify the veracity of all information on his/her own before undertaking reliance and acting thereupon. The Company shall not be responsible and/or liable for any consequential damages arising on account of the user reliance on the contents of the advertisement. Further, the Company shall not be responsible in any manner whatsoever for any third part action which results in the information provided by the User being exposed, misused and/or by such third party who accessed such information without any authorisation from the Company.

Buyers are hereby informed that company has neither appointed anyone as their agents for selling any products on their behalf nor their employees are authorized to sell the products on platforms other than Website and Croma Stores. Fraudsters may lure buyers with products on much lesser price and / or hefty cashback schemes quoting Croma. Buyers are advised not to click on any links or pay through such links, which are not initiated by buyer himself/herself. Buyers may please take a note that if any buyer makes payment to third parties or for transactions initiated by third parties or against links shared by third parties claiming to act on behalf of Croma, Company shall not be liable and responsible for the same. In case of any doubts or third party contacting as Croma agent/employee, buyer is requested to contact Croma Customer Care 1800 57 27662 or customersupport@croma.com.

 

You are hereby cautioned:

 

To not share your account details, card details, OTPs or authorise any UPI requests with anyone including people claiming to be representative of Croma. You may note that Croma or its representatives will never ask for any OTPs or card number, make any request for depositing money including UPI payments in separate bank accounts.

 

To exercise caution against individuals connecting with you over social media or phone other than official communication from Croma. You may be diligent from any luring/ fictitious offers by persons calling from unidentified/ unofficial phone numbers, email ids or other electronic medium styling themselves to be representative/ employee/ partners of Croma. Before dealing with any such individuals you are solely obliged to verify such details with official email address/ phone number mentioned on www.croma.com 

 

To exercise diligence and not download any application, click on any links, fake website, domain which may have been created by fraudsters which may put your money and data at risk.

 

Please note that any person dealing with such imposters/fraudsters will be dealing at his/her own risk and responsibility. Croma shall not be liable for any loss incurred or otherwise in this respect.

 

Users are advised to immediately report such incidents to the authorities within their jurisdiction.

 

There may be delay in provision of services due to factors beyond the reasonable control of the Company and therefore the Company shall not be held responsible and liable for any delay and/or failure in performance of services by the Company due to such factors.

Except as specifically mentioned in specifications of any Product offered for sale on the Website, the Company does not make any representation, warranty and/or guaranty whatsoever as to the (a) availability, timelines, lack of viruses and/or other harmful components, accuracy, adequacy, reliability, completeness, suitability and/or applicability of the information to a particular situation; (b) that the service will be uninterrupted, timely, secure, and/or error-free; (c) all information, software, Products, services and related graphics are provided "as is" without warranty of any kind. The Company hereby disclaim all warranties and conditions with regard to this information, software, Products and services including all implied warranties and conditions of merchantability, fitness for a particular purpose, workmanlike effort, title and non-infringement. (d) the images / pictures of Product published on the Website may be indicative and final Product may differ from the images / picutures published on croma.com relating to any particular Product.

This agreement is governed by the Laws of India. The User hereby irrevocably consent to the exclusive jurisdiction and venue of Courts in Mumbai in all disputes arising out of or relating to the use of the Website.

This is to notify the users that some unscrupulous persons have uploaded a mobile application “Croma- Online Shopping for Electronics Products” which is presumed by users to be an extension of service by Infiniti Retail Limited (“Croma”).  We wish to caution the public at large to not download or place orders from any such mobile applications.

We urge the public to not be misled by such fake mobile application as it may risk the data on your device such as images, contacts, payment details and other information including biometrics etc.

Croma does not operate & maintain any mobile application either on android or in IOS atmosphere and all products and services digitally are provided through www.croma.com.

We urge everyone to exercise caution from all such fraudulent outlets and application