Frequently Asked Questions
When can Extended Warranty plan be purchased for an appliance?
The Extended Warranty plan can be purchased on the same day as the appliance or within 6 months from the date of invoice of the appliance purchased.
When does my Extended Warranty plan start for my appliance?
The Extended Warranty plan starts on the next day brand/manufacturer warranty period expires.
What is the duration/term of Extended Warranty plan?
The Extended Warranty plan can be purchased for 1 year, 2 years or 3 years for your appliances. This Extended Warranty plan begins right after the expiry of the standard brand warranty on the appliance.
How many times can I raise a claim for my appliance?
If your appliance is protected with Extended Warranty protection plan, you may raise unlimited claims till your device invoice value is exhausted.
My appliance was purchased abroad. Can I buy the Extended Warranty plan?
The Extended Warranty plan can only be purchased for appliances purchased in India, with a minimum brand manufacturer warranty of 12 months.
Does the customer have to pay anything at the time of raising a service request?
No, the customer need not pay a fee for raising a service request.