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Key Features
Key Features
- Type: Smart Robotic Vacuum Cleaner
- Functions: Vacuum & Mop
- Suction Power: 13 kPa
- Battery Capacity: 5200 mAh
- Run Time: 210 Minutes
- Water Tank Capacity: 250ml
- 3D Multi-Floor Mapping, Scheduled Cleaning, Freo Advice & App Control
Specifications
Product Category
Speed Levels
- Automatic
Vacuum Cleaner Type
- Robotic Vacuum Cleaner
Form Factor
- Robot
Ideal For
- Home/Office
Manufacturer Details
Brand
- NARWAL
Model Series
- Freo X20 Plus
Model Number
- YJCC039
Product Dimensions (Open)
Dimensions In CM (WxDxH)
- 35 x 35.50 x 10.70
Product Weight
- 3.5 Kg
Dimensions In Inches (WxDxH)
- 13.78 x 13.98 x 4.21
Features
Vacuum Technlogy
- Zero-Tangle Technology, Single Sided Balancing Technology
Auto Docking And Recharging
- Yes
Room-By-Room Navigation
- Yes
Cliff Sensor
- Yes
Edge Cleaning
- Yes
Programmable Cleaning Intervals
- Yes
Pet Friendly Features
- Pet Zone Avoidance, Zero Tangling Floating Brush-Has a 0% Tangle Rate, with 99.56% of Hair Instantly Removed
Additional Features
- DualFlow Tangle Free System, Plus Power, Zero Tangles, Suction Across Surfaces, Flexible Dust Storage Options, 40% Cleaning Coverage, Ultra Large Battery for Extended Runtime, Clean in Peace and Quiet, 4 Outlets Water Release
Functions
Suction Power
- 13000Pa Suction Power
Adjustable Suction
- Yes
Compatible Floor Type
- All Surfaces
Maximum Runtime
- 210 Minutes
Noise Level
- 71 dB
Operating Voltage
- 230 V
Additional Functions
- Streak Free Mopping, Anti-Collision System
Physical Attributes
Filter Specifications
- Hepa Filter
Other Body Features
- Space Saving and Flexible
Water Tank Capacity
- 250 ml
Dust Tank Type
- 1 Litre Disposable Dust Bag with Filter, No Need to Empty for up to 7 Weeks, With an Antibacterial and Allergy-Resistant Dust Bag
Dust Tank Capacity
- 1 Litre
Cord Type
- Cordless
On-Device Control Type
- Buttons
On-Device Controls
- Power/Start Button, Home Button
Smart Functions
Smartphone Application Controls
- NARWAL App: Schedule, Adjust and Monitor Cleaning
Smart Sensors
- Smart Dirt Detection | 360 Degree LiDAR Navigation | Tri-Laser Obstacle Avoidance
Voice Assistance
- Google Assistant Supported | Siri Supported
Additional Smart Features
- Smart No-Go Zones, Multi Device Ecosystem, 3D Multi Floor Mapping
Network Connectivity
Wi-Fi Supported
- Yes
Wi-Fi Features
- 2.4 GHz
Access Control And Security
Lock
- Child Lock
Remote Control Details
Remote Control Details
- Voice Control
Dedicated App Controls
- Yes
Charging
Fast Charging Capability
- No
Battery Charge Time
- 3 Hours
Materials & Durability
Body Material
- ABS Plastic
Aesthetics
Brand Color
- White
Color
- WHITE
In The Box
Documents
- 1 x User Manual | 1 x Warranty Card
Main product
- 1 x Vacuum Cleaner U
Accessories
- 1 x Moisture Proof Pad | 1 x Power Cord | 1 x Zero-Tangling Floating Roller Brush | 1 x Charging Dock | 1 x Water Tank | 1 x Anti-Tangle Side Brush | 1 x Dust Bin | 1 x Washable Mop Pad
Package Includes
- 1 x Robot, 1 x Charging Dock, 1 x Zero-Tangling Floating Roller Brush, 1 x Dust Bin, 1 x Water Tank, 1 x Washable Mop Pad, 1 x Anti-Tangle Side Brush, 1 x Power Cord, 1 x Moisture Proof Pad, 1 x User Manual, 1 x Warranty Card
Generic Name
- Vacuum Cleaner
Packaged Dimensions
After Sales & Services
Warranty on Main Product
- 12 Months
Warranty Type
- Onsite
Standard Warranty Includes
- Manufacturing Defects
Standard Warranty Excludes
- Physical Damage
Installation & Demo
- Croma will coordinate for Installation and Demo on Chargeable Basis
Installation & Demo applicable
- Yes
Certification
Additional Certifications
- TUV Certified | SGS Certified
Company Contact Information
Customer Support Number
- 18005727662
Customer Support Email
- customersupport@croma.com
Manufacturer/Importer/Marketer Name & Address
- Manufacturer Name & Address: Yunjing Intelligence Innovation (Shenzhen) Co., Ltd. Room A2901, Yunzhongcheng, Building 1, Vanke Yuncheng VI, Dashi 2nd Road, Xili Community, Xili Street, Nanshan District, Shenzhen, Guangdong | Importer Name & Address: CAVITAK GLOBAL COMMERCE PRIVATE LIMITED Cavitak, 9, Vitthalbhai Patel Colony, Opp. Lakhudi, Naranpura, Ahmedabad - 380014
Country of Origin
- China
Country of Brand Origin
- China
Croma Service Promise
Customer Support Email
- customersupport@croma.com
Registered Name and Address
- Infiniti Retail Ltd. - Unit No. 701 & 702, 7th Floor, Kaledonia, Sahar Road, Andheri (East); Mumbai - 400069. India
Customer Support Number
- 1800 572 7662
Customer Care Contact Person
- Grievance Officer
Overview
13000Pa Industry-Leading Hyper Suction
The Narwal Freo X20 Plus is engineered with an industry-leading 13000 Pa Hyper Suction system representing a massive 70% increase in power compared to its predecessor. This extreme airflow removes over 97% of particles from hard floors, effortlessly pulling up everything from large pet food kibble to the finest, hidden dust particles. It delivers unmatched, deep-cleaning performance across all floor types, with exceptionally strong performance on carpets.
Zero-Tangling Floating Roller & Side Brush
To completely eliminate the chore of manual brush maintenance, the device combines the World's First Zero-Tangling Floating Brush with a specialized Anti-Tangle Side Brush. Certified by TUV and SGS for a 0% hair entanglement rate and 99.56% hair removal, the system's single-sided balancing technology utilizes intelligent airflow to channel pet fur and human hair directly into the suction path. Every detail is engineered to prevent hair wrap, from the angled bristle density on the side brush to the unique conical single-arm roller design.
Smart SwingEdge Corner-to-Edge Mopping
The appliance features proprietary Smart SwingEdge technology, which guarantees unparalleled corner-to-edge mopping reach. This advanced system allows the robot to twist and rotate its rear end, rotating the mop pads right up to floor edges and skirting boards. This mechanical precision eliminates cleaning blind spots, thoroughly scrubbing narrow gaps and hard-to-reach areas that standard robot mops miss.
Deep Scrub Pressurized Mopping System
Combining sweeping and mopping into a highly efficient 2-in-1 hybrid cycle, this unit delivers a deep clean that goes far beyond traditional hand scrubbing. To conquer hardened, stubborn grime, dried-on spills, and oily kitchen messes, the system applies powerful downward compression directly to the floor. Backed by an onboard 250ml water tank and a sophisticated 4-outlet water release system, it ensures consistent, multi-point hydration to keep the mop pads perfectly damp for spotless, streak-free sanitization.
7-Weeks Self-Contained Dust Compression
Equipped with the World's First Self-Contained Dust Processing Solution, the Freo X20 Plus utilizes an impressively compact base design. Debris is securely compacted and stored after each cleanup inside a 1-litre disposable antibacterial and allergy-resistant dust bag. Utilizing advanced dust compression technology, the system tightly packs dry waste, allowing for up to 7 weeks of completely hands-free maintenance with zero dust clouds or exposure to allergens.
Tri-Laser Precision & LiDAR Navigation
The internal guidance system utilizes high-precision Tri-Laser obstacle avoidance working alongside advanced LiDAR navigation. With three dedicated sensors positioned at the side, front, and top, the robot maps your home with millimeter precision. This advanced spatial recognition allows the vacuum to seamlessly detect and steer around thin cables and small household obstacles larger than 1cm Cube (such as slippers, toys, and chair legs), delivering uninterrupted, worry-free cleaning paths.
Smart Dirt Detection System
To maximize cleaning efficiency, the Freo X20 Plus features an intelligent Smart Dirt Detection system. Acting as the brain of the cleaning cycle, this technology evaluates dirt levels across your floors. By automatically identifying heavily soiled areas, the vacuum dynamically adjusts its cleaning intensity, ensuring extra attention and thorough scrubbing are directed exactly where they are needed most for a meticulously maintained home.







