- Spills And Drops Page
Free pick up and drop service
Brand authorized technicians to diagnose and repair
High-quality repairs using genuine spare parts
Free repair support including labour and spares
Up to 40% Buyback on your device (only for mobile phones)*
Covers the entire body of the device
* Buyback is applicable only if the device is in working condition and all accessories are available along with the device at the point of buyback
Rahul Tribhuvan, Aurangabad
Highly appreciate the support provided by the team. My phone was fixed on time, as promised. It was picked up and dropped at my location after repair, so I did not have to worry at all. Overall, the service was fantastic!
Sachin Pardesi, Pune
It’s worth buying the plan. After experiencing your service, I can confidently say it’s a must-have! Service was top-notch and hassle-free.
Yohan Dasanla, Pune
Thank you for the great support. Your team understood the urgency and provided quick support. I would like to rate your services a complete 10 on 10.
Vvijendra Singh Gautam, Ghaziabad
I am happy with the quality work done by your team. I did not have to follow up even once. Work on done on time and to my satisfaction.
Frequently Asked Questions
When can the Spills & Drops Protection plan be purchased for a device?
The Spills & Drops Protection plan needs to be purchased on the same day you purchase the device.
What is the tenure of the Spills & Drops Protection plan?
The Spills & Drops Protection plan is available for 1 year from the plan purchase date.
What does the Spills & Drops Protection plan cover?
The Spills & Drops Protection plan covers the entire device from all damage caused due to liquid spillage or accidental drop.
Does the customer have to pay anything at the time of raising a service request?
No, the customer does not have to pay anything at the time of raising a service request. If in case, the issue is out of the scope of the program, details and additional charges for repair will be shared with you before proceeding with the repair of the device.
How many times can the device be repaired under Spills & Drops Protection plan?
The plan can be availed once during the 1-year coverage period.
What if my device is beyond repair?
In case a device is beyond repair, under Spills & Drops Protection plan, replacement is issued to the customer based on the fair market value of the device. The fair market value is determined based on when the device was purchased, the purchase price mentioned on the retailer’s invoice and the depreciation amount for being in use for a certain period.
What is Fair Market Value? How is it calculated?
Every electronic device suffers a reduction in value because it has been used for a certain period. This reduction in value is due to depreciation. The fair market value is determined based on when the device was purchased and the purchase price that is mentioned on the retailer invoice.