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Terms and Conditions of Croma Amex Digital Edge Program:

  • 5% flat value back is valid only on payments made via American Express Card on croma.com and at Croma stores

  • The minimum value of the transaction needs to be Rs. 1L and above on Home appliances and Entertainment

  • Value back will be calculated on the total transaction amount

  • Membership Rewards® Points cannot be used to avail this offer either in full or part

  • If the customer buys the product online on croma.com then an EGV would be shared within 15 days of the invoice raised, subject to verification, no cancelations / refund either in full or part

  • If the customer buys the product at Croma Stores then a physical card would be handed over immediately however it would be activated within 7 - 15 days, subject to verification, no cancelations refund either in full or part

  • This program is being offered by the participating service establishment (Croma) only and would be fulfilled at the merchant's end only

  • To receive this offer, purchase should be charged in full to the American Express® No cash alternative is available

 

Terms and Conditions for Croma Gift Cards:

  • The Gift Cards (GC) is issued by Croma, Infiniti Retail Ltd (the Company)

  • The GC can be redeemed at any Croma Store or on croma.com owned by the company and can be redeemed against purchase of any product within Home appliances and Entertainment category

  • The validity period on the gift Cards is for 3 months from the date of invoice

  • Should your purchase value exceed the value of the GC, the differential amount of such purchase should be paid at the store at the time of making such purchase.

  • No refund, replacement or cash back would be considered against the GC

  • Original GC needs to be presented to cashier at Croma store before final billing of your purchase(s)

  • This GC should be treated like cash. GC can’t be replaced or duplicated, if lost / stolen/ tampered

  • Defaced, torn, altered, spoiled or cancelled GC is termed invalid and shall not be accepted

  • No cash refunds of the gift card

  • Redemption of GC by its bearer shall be valid discharge of the company’s liabilities in respect of GC

  • Any dispute need to be referred to the Company and the decision of the company shall be final

  • The redemption of this voucher is valid on transactions on & above Rs. 2000

  • No two offers can be clubbed,customer can avail either store offers or Amex Digital Edge offer, either one of it. Brand offers is applicable

  • The GC is subject to applicable laws. The company and GC holder shall comply with all applicable laws promulgated by any statutory / judicial / competent authority from time to time in this regards

  • Any dispute relating to the Croma GC shall be subject to the exclusive jurisdiction of courts at Mumbai 

  • Infiniti Retail Ltd shall be entitled to amend these terms and conditions from time to time. Any change in these terms and conditions can be viewed on our Website and/or at any of the Croma stores

  • For enquiries on redemption details, please visit any Croma store or call our Croma Care Centre on 7207 666 000

  • Card member to send SMS from his mobile to 7200666000 with the 16 digit voucher no to activate the Gift voucher

  • For Activation: GCACT <SPACE> <Croma Gift Card Number>

  • For Balance Check: GCBL <SPACE> <Croma Gift Card Number>

  • Customers to send the SMS within 15 days of receipt of this voucher post which NO enquiries or request towards activation would be entertained