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Terms and Conditions of Croma Amex Digital Edge Program:

  • 5% flat value back is valid only on payments made via American Express Card on and at Croma stores

  • The minimum value of the transaction needs to be Rs. 1L and above on Home appliances and Entertainment

  • Value back will be calculated on the total transaction amount

  • Membership Rewards® Points cannot be used to avail this offer either in full or part

  • If the customer buys the product online on then an EGV would be shared within 15 days of the invoice raised, subject to verification, no cancelations / refund either in full or part

  • If the customer buys the product at Croma Stores then a physical card would be handed over immediately however it would be activated within 7 - 15 days, subject to verification, no cancelations refund either in full or part

  • This program is being offered by the participating service establishment (Croma) only and would be fulfilled at the merchant's end only

  • To receive this offer, purchase should be charged in full to the American Express® No cash alternative is available


Terms and Conditions for Croma Gift Cards:

  • The Gift Cards (GC) is issued by Croma, Infiniti Retail Ltd (the Company)

  • The GC can be redeemed at any Croma Store or on owned by the company and can be redeemed against purchase of any product within Home appliances and Entertainment category

  • The validity period on the gift Cards is for 3 months from the date of invoice

  • Should your purchase value exceed the value of the GC, the differential amount of such purchase should be paid at the store at the time of making such purchase.

  • No refund, replacement or cash back would be considered against the GC

  • Original GC needs to be presented to cashier at Croma store before final billing of your purchase(s)

  • This GC should be treated like cash. GC can’t be replaced or duplicated, if lost / stolen/ tampered

  • Defaced, torn, altered, spoiled or cancelled GC is termed invalid and shall not be accepted

  • No cash refunds of the gift card

  • Redemption of GC by its bearer shall be valid discharge of the company’s liabilities in respect of GC

  • Any dispute need to be referred to the Company and the decision of the company shall be final

  • The redemption of this voucher is valid on transactions on & above Rs. 2000

  • No two offers can be clubbed,customer can avail either store offers or Amex Digital Edge offer, either one of it. Brand offers is applicable

  • The GC is subject to applicable laws. The company and GC holder shall comply with all applicable laws promulgated by any statutory / judicial / competent authority from time to time in this regards

  • Any dispute relating to the Croma GC shall be subject to the exclusive jurisdiction of courts at Mumbai 

  • Infiniti Retail Ltd shall be entitled to amend these terms and conditions from time to time. Any change in these terms and conditions can be viewed on our Website and/or at any of the Croma stores

  • For enquiries on redemption details, please visit any Croma store or call our Croma Care Centre on 7207 666 000

  • Card member to send SMS from his mobile to 7200666000 with the 16 digit voucher no to activate the Gift voucher

  • For Activation: GCACT <SPACE> <Croma Gift Card Number>

  • For Balance Check: GCBL <SPACE> <Croma Gift Card Number>

  • Customers to send the SMS within 15 days of receipt of this voucher post which NO enquiries or request towards activation would be entertained