Pre-book Offer - Galaxy S21/S21+/S21 Ultra

1.        Samsung India Electronics Pvt. Ltd. (“Samsung”) introduces a pre-book offer (“Pre-book Offer”) on Galaxy S21, Galaxy S21+ and Galaxy S21 Ultra (“Device(s)”).

2.        Pre-book Offer shall be available from 15^th January 2021 to 28^th January 2021.

3.        Customers who pre-book the Device(s) shall be eligible for the following offers referred to as Pre-book Offer 1, Pre-book Offer 2 and Pre-book Offer 3 respectively:

(i)       Pre-book Offer 1 – For Galaxy S21: Customers who pre-book Galaxy S21 shall be eligible for E-voucher Benefits of Rs. 4000.00 which can be redeemed at Samsung Shop App in the manner provided in the redemption clause. List of eligible products for redemption is provided in Annexure A – Table 1 below.

(ii)     Pre-book Offer 2 – For Galaxy S21+: Customers who pre-book Galaxy S21+ shall be eligible for purchasing Buds Live at Rs. 990.00 or get E-voucher benefits of upto Rs. 10000.00 which can be redeemed at Samsung Shop App in the manner provided in the redemption clause. List of eligible products for redemption is provided in Annexure A – Table 2 below.

(iii)   Pre-book Offer 3 – For Galaxy S21 Ultra: Customers who pre-book Galaxy S21 Ultra shall be eligible for purchasing Watch Active2 at Rs. 990.00 or get E-voucher benefits of upto Rs. 10000.00 which can be redeemed at Samsung Shop in the manner provided in the redemption clause. List of eligible products for redemption is provided in Annexure A – Table 3 below. Only one Device can be pre-booked against one mobile number. For activating the Device, the Customer has to use the same mobile number with which the pre-booking was done.        

5.        Pre –booking on Croma.com:

(i)       You will have to make a full payment of the amount as declared on the respective Outlet during the Pre-book period.

(ii)     Once you pre-book the Device you will receive a notification vide SMS / email from the portal confirming your registration.

(iii)   Your Device will be dispatched by the portal and you will be notified for the same via SMS or email.

(iv)    Deliveries would start from 15^th January, 2021 onwards and can take 1-5 business days, depending upon your geographical location, where the Device has to be delivered.

(v)     You will be required to activate the Device 28^th February, 2021 and register on the Samsung Shop App (to be downloaded from the Google Play Store) on or before 31^st March 2021 with the same mobile number which has been used for pre-booking & activating the Device.

(vi)     In case you do not comply with the timelines mentioned for each respective step i.e. pre-book, purchase & activate and redemption as stated in respective clauses, you will not be eligible for the Pre-book Offers and no claims shall be entertained either against Samsung or its authorized partners.

6.        Process for redemption of Samsung Shop benefit - Once you receive and activate the Device you will have to follow the process given here under to redeem the Samsung Shop benefit as under:

(i)       Redemption of the Samsung benefit will start from 27^th January 2021 on Samsung Shop App.

(ii)     Fresh enrolment/sign in to the Samsung Shop App (to be downloaded from the Google Playstore) must be completed by 31^st March 2021 failing which you will not be eligible for the Pre-book Offers.

(iii)   Registration & sign in to Samsung Shop App to be done with same mobile number used for pre-booking & activating the Device. In case any other mobile number is used, you will not be eligible to avail the Pre-book Offers.

(iv)    In case you are already a Samsung Shop user, then you must pre-book & activate the Device with the same mobile number with which you are registered in the Samsung Shop application or else you will have to create a new Samsung Shop app account with the number you have used for pre-booking & activating the Device.

(v)     Open Samsung Shop & Visit “For You” Tab to check eligibility

(vi)    Allow Permission to read IMEI number & Mobile Number (when asked for)

(vii)  OTP will be sent to the activation number being used in the IMEI.

(viii)Samsung Shop App will show list of available Offers. Please select the product that you wish to redeem against the Samsung Shop benefits from the list of eligible products and add to cart. 

(ix)    The shipping of Samsung product purchased by you will happen within 30 (thirty) days from the day of placing order for the same at Samsung Shop (i.e. Samsung e-store).

ANNEXURE A: List of Eligible products for redemption of respective E-Vouchers :You may choose the following products for redemption of the respective E-vouchers on or before 31^st March 2021. These products may be purchased as per their stock availability. Samsung shall not be liable, if any product is sold out or out of stock.

For Pre-book Offer 1 – Galaxy S21: E-voucher benefits of Rs. 4000.00 can be redeemed on the below mentioned products:

For Pre-book Offer 2 – Galaxy S21+ : E-voucher of upto Rs. 10000.00 can be redeemed on the below mentioned products:

For Pre-book Offer 3 – Galaxy S21 Ultra: E-voucher of upto Rs. 10000.00 can be redeemed on the below mentioned products:

Exchange offer only at Store: Get Additional Rs.3000 / 4000 / 5000 on Exchange for Galaxy S21 / Galaxy S21+ / Galaxy S21 Ultra respectively.