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LENOVO BACK TO SCHOOL OFFER

 

Lenovo Back to School Offer, offer upgrades Warranty, Goodies as per below table:

 

 

Offer Validity

Offer is applicable from May 9th 2020 – July 10th 2020. The last date of registration is July 2nd 2020 & the last date of payment is July 5th 2020.

 

Eligibility for the Offer

The offers is applicable on select Series / Model Laptops & MTMs machines (refer https://buyalenovo.com/offerRedemption.html  for more details & MTM numbers)                         

 

Is this offer applicable for purchase from anywhere in India?

Offer is applicable on products purchased via offline, Lenovo authorized online channels, and www.lenovo.com  in India within the offer period.

 

URL of the website where the offer can be redeemed

To avail of this offer, eligible customers need to register on the online portal https://buyalenovo.com/redeem  by agreeing to the terms and conditions of the offer. The website shall be open for registration only during the offer period and no further claims shall be entertained beyond the Offer Period.

 

Process of registration

Upload Invoice Copy – which must include BUYER’s name, purchase date, machine series, serial number, MTM number & dealer’s seal and signature, Machine Serial Number Copy – Machine series (Type), Serial Number & MTM Number (mandatory) Contact details (including address(if applicable), phone number and valid email id), Store Name and Location from where the product has been purchased. Incomplete, indecipherable, or illegible information will not be considered, and registration will be deemed invalid.

 

You should also have a valid Govt Photo ID to participate in this campaign & claim the offer. A scanned copy of the same would be required while completing the registration process.

 

Registration and payment terms:

  1. Customer needs to upload the documents as per the details given on the website
  2. Customer needs to make the payment as per the offer selected on the website
  3. Lenovo will verify the documents and the purchase and approve the selected offer only after receipt of the payment
  4. In case the documents are not valid the amount received will be refunded back within 15 working days to the customer and the offer will not be activated for the said machine.
  5. In case the documents are verified and found correct the warranty will be updated for the machine within 11 working days and hardware (Incase the offer has hardware included) will be despatched within 45 working days.
  6. In case of any discrepancies in the documents submitted customers will be notified through email and the customer needs to submit the correct/necessary documents within 7 working days from the date of notification.

 

In case the customer doesn’t make the payment at the time of registration for the offer, a ticket will be generated and mailed to the customer along with the payment link. The customer can use the payment link to make the payment within 3 days from the day of receipt of the link through email.

 

Timelines of the Validation process

It would take 2- 7 business days from the date of registration, to validate the registration and update the customers about the status of the registration

 

Whom do I need to contact or what will be the email ID for any concerns or issues on this offer?

For any queries please send us an email at redeem@buyalenovo.com  or contact us at 080-49064431 (During business days between 09:45 AM to 6:15 PM except on public holidays).

 

Can I register for this offer after one or 2 months?

You will have to register for the offer on or before July 2nd, 2020 which is the last day to register to avail this offer for the purchases made from May 9th, 2020 – June 30th, 2020.

 

What is the MTM criteria of the machines that are eligible to avail of the offer?

You would be eligible to avail the offer only if the Lenovo machine is purchased from India, from a Lenovo Authorised Sales Partner & The offer is applicable for machines purchased within 15 Months of manufacturing date and invoiced between 9th May, 2020 to 30th June, 2020 for the applicable MTMs.

 

Are products purchased online eligible to avail of the offer?  

Yes. only on the purchase of authorized online partners of Lenovo. 

 

Which are the quick reference URLs to get my answers immediately?

https://buyalenovo.com/ticket - to know your registered offer status, for payment link, reason for not processing documents, for uploading revised documents, gratification despatch details, and the delivery status.

 

https://pcsupport.lenovo.com/in/en/warrantylookup - by typing your machine serial number you can check warranty status.