Offer A-E: Up to 10% savings as NeuCoins for Tata Neu HDFC Bank Credit Card holders on select products Users who purchase select products during the offer period using the Tata Neu HDFC Bank Credit Card (“NeuCard”) shall receive benefits mentioned below in the form of savings as NeuCoins:

 

 

*Exclusive of NeuCoin reward earned by customer under the NeuPass program

 

Offer F: Up to 5% savings as NeuCoins for Tata Neu HDFC Bank Credit Card holders on select products Users who purchase select products during the offer period using the Tata Neu HDFC Bank Credit Card (“NeuCard”) shall receive benefits mentioned below in the form of savings as NeuCoins:

*Exclusive of NeuCoin reward earned by customer under the NeuPass program

 

 

Offer Eligibility:

1. A customer shall be required to apply the Offer at the time of check-out, when using their NeuCard as the payment instrument for purchases made on the online sales channels i.e. croma.com,Tata Neu app, www.tataneu.com, Croma stores (pan India), TRiBE, by Croma stores (pan India) (the Offer is valid only on the purchases made on these online sales channels).

2. The Offer is available once per customer per card per month as applicable, during the Offer Period across the above mentioned sales channels.

3. For Offer- D: Minimum transaction value to avail the offer is ₹10,000.

4. If a customer uses multiple payment methods for the transaction, then for this Offer to be applicable to such transaction, the amount swiped on the NeuCard shall be minimum 60% (sixty per cent) of the MRP of the relevant product listed being purchased.

5. For Offer- B: If multiple payment methods are used for a transaction, the offer will be applicable only if at least 40% of the MRP is paid using the Tata Neu HDFC Bank Credit Card or Tata Neu SBI Credit Card.

6. This Offer cannot be clubbed with any other ongoing offer.

7. This Offer shall only apply to full-swipe transactions made by customers using the NeuCard and shall not apply to EMI transactions.

8. To qualify for the Offer, a customer must transact on the NeuCard using their own Tata Neu registered mobile number online (logged in). Transactions made using another person’s account or mobile number will be ineligible under this Offer.

9. If the purchased product has been returned, or the transaction has been disputed or may be unauthorized/fraudulent, such transaction will not be considered for this Offer.

10. In case of a cancellation, partial cancellation, return, partial return, exchange, refund, chargeback, or transaction reversal, Tata Digital may withhold, reverse, or proportionately adjust NeuCoins credited or due under the Offer

11. Tata Neu may withhold, cancel, or recover Offer benefits where it reasonably identifies suspected misuse, abuse, gaming, merchant collusion, bulk or reseller purchases, or fraudulent activity, subject to applicable law.

 

Offer Benefits:

1. The Additional NeuCoin savings available to a customer under this Offer shall be credited to the Customer’s NeuPass (Tata Neu) account within 60 (sixty) days from the date of the eligible purchase. These NeuCoins can be redeemed across Tata Neu partner brands (both online and in store).

2. The number of NeuCoins which will be available to the customer under this Offer shall be calculated on the basis of the amount swiped on the NeuCard. If a customer uses multiple payment methods for the transaction, only the amount paid using the NeuCard will be considered for calculating the NeuCoin earnings under this Offer.

3. NeuCoins which a customer will be entitled to receive under (i) the standard NeuCoin savings on the NeuCard, shall be credited in accordance with the cardholder agreement with HDFC Bank & SBI Credit Card; and (ii) NeuPass (if applicable) shall be over and above the Additional NeuCoin savings under this Offer and shall be credited in accordance with the NeuPass terms and conditions, available on Tata Neu.

 

Other Terms & Conditions:

1. If a NeuCard is voluntarily closed, upgraded (to a card other than NeuCard), or otherwise becomes ineligible during the Offer Period, the customer will not qualify for receiving the Additional NeuCoin savings under the Offer.

2. To avail the Offer, the customer’s card account with HDFC Bank & SBI Cards (issuing bank) shall be active and non-delinquent.

3. The Offer is available only for full-swipe transactions on NeuCard, and transactions related to cash withdrawals, loans (Dial-An-EMI, Cash-on-Call, Balance Transfer, Personal Loan, etc.), EMI purchases, card fees, and disputed/fraudulent transactions are excluded from this Offer.

4. Queries related to this Offer may be raised by a customer to Tata Digital (at customercare@tataneu.com) within 60 (sixty) days of the date on which the NeuCoins (available as additional benefits under this Offer) are credited to the customer’s account. Notwithstanding the aforesaid, any claims by a customer relating to defects in products, or if the product is not of the characteristics advertised or as agreed to, or are delivered late from the stated delivery schedule shall lie with Croma directly and Tata Digital shall have no liability in respect thereof.

5. This Offer is available only for NeuCard holders (i.e., individuals), and transactions made by corporates, dealers, distributors, businesses or for commercial purposes, are disqualified.

6. Transactions that are reversed due to cancellations or merchant errors will not be considered for benefits under the Offer.

7. The Offer is non-transferable, non-negotiable, and non-encashable.

8. Only Indian residents and citizens are eligible for this Offer.

9. Tata Digital Private Limited and Croma reserve the right to modify, suspend, or terminate the Offer at any time.

10. All disputes relating to the Offer are subject to the exclusive jurisdiction of courts in Mumbai

11. Participation in this Offer, implies that the customer has agreed to, read and accepted to be bound by these terms and conditions, Tata Neu’s Privacy Policy and Terms of Service available at https://www.tataneu.com/legal, and the NeuPass terms and conditions available at https://www.tataneu.com/about-neupass.