Terms & Conditions

Classic Room Stay voucher

1. This voucher entitles you to two night's complimentary stay in a standard room (or equivalent, as defined by the hotel) for up to two people in any participating hotel at Taj, SeleQtions, and Vivanta hotels subject to availability and includes breakfast for up to two people. This voucher can also be used at participating amã Stays & Trails properties. The voucher is not applicable for stays at Palaces as listed on https://www.tajhotels.com/en-in/palaces/
2. Redemption of this voucher will not be permissible on blackout dates as defined by individual hotels.
3. This voucher is valid for one year from the date of purchase.
4. This Voucher can only be availed on prior booking made a minimum of 72 hours prior to the arrival date via the IHCL Brand Websites, Hotel Reservations Offices or Taj Reservations Worldwide by quoting the Voucher details.
5. Voucher number and PIN must be shared at the time of booking your complimentary stay.
6. Booking is confirmed only upon validation of Voucher Details entered at the time of booking. The Voucher will be consumed at booking date and redeemed within 48hrs from the time the booking is processed. In case of any discrepancy, the booking will be cancelled and the guest would be notified.
7. Cancellation is allowed as per hotel's individual policy or up to 72 hours prior to Check-In date whichever is earlier. The voucher will be deemed utilized if cancelled beyond the free cancellation period.
8. Voucher (hard/soft copy) to be presented at check-In and original voucher will be retained by hotels on arrival.
9. GST as applicable will be payable extra at the hotel at the time of availing of the offer. For the purpose of GST calculation, the value of the offer is INR 4900
10. Any extras and incidentals to be settled at the time of check out and cannot be billed to company
11. This is a single use voucher and cannot be encashed or replaced if misplaced.
12. A booking made on any other IHCL rate programme e.g. Best Available Rate cannot be converted into a World of Privileges complimentary night stay.
13. This voucher cannot be clubbed with other such vouchers to create a group booking. A group booking is defined as per hotel policy and any misuse of such vouchers can be refused at the individual hotel’s discretion
14. Any cancellation or modification of the booking would have to be routed via holiday.reservations@ihcltata.com. Please allow a minimum of 72 hours in case of any re-utilization of the same voucher is to be done.
15. The vouchers are offered at the sole discretion of IHCL and the terms and conditions can be altered at the sole discretion of IHCL.
16. Any dispute with regard to the vouchers shall be governed and interpreted in accordance with the laws of India and the Courts at Mumbai shall have exclusive jurisdiction.
17. This voucher is subject to the terms and conditions accessible on www.tajhotels.com/worldofprivileges

Classic Room Upgrade voucher

1. This voucher entitles you to an upgrade on your paid stay to the next room category (up to a standard suite) for a 3 nights maximum length of stay at participating Taj, SeleQtions and Vivanta hotels
2. This upgrade is subject to availability at the time of check-in and voucher details are required to be shared for the same
3. This voucher is valid for one year from the date of purchase
4. This voucher is a single use voucher and cannot be encashed or replaced.
5. The vouchers are offered at the sole discretion of IHCL and the terms and conditions can be altered at the sole discretion of IHCL.
6. Any dispute with regard to the vouchers shall be governed and interpreted in accordance with the laws of India and the Courts at Mumbai shall have exclusive jurisdiction.
7. This voucher is subject to the terms and conditions accessible on www.tajhotels.com/worldofprivileges

Classic Salon Experience voucher

1. This voucher entitles you to a complimentary salon service at participating salons in Taj, SeleQtions, Vivanta hotels, on presentation of the same within a year of purchase.
2. This voucher can be availed against the services listed below:
   1. Haircut
   2. Hair wash / Blow dry
   3. Regular shave
   4. Waxing (full hands and full legs)
   5. Hair Deep Conditioning
3. This voucher is valid for one year from the date of purchase
4. This voucher must be presented at the time of availing the complimentary salon service and cannot be billed to the guest room
5. This is a single use voucher and cannot be encashed or replaced if misplaced.
6. GST charges are to be paid by guest at the time of availing the service, calculated against an attributed total value of INR 1,000
7. The vouchers are offered at the sole discretion of IHCL and the terms and conditions can be altered at the sole discretion of IHCL.
8. Any dispute regarding the vouchers shall be governed and interpreted in accordance with the laws of India and the Courts at Mumbai shall have exclusive jurisdiction.
9. This voucher is subject to the terms and conditions accessible on www.tajhotels.com/worldofprivileges

Classic Spa Treatment voucher

1. This voucher entitles you to a complimentary spa experience for up to 60 minutes at participating spas* in Taj, SeleQtions, and Vivanta hotels.
2. This voucher is valid for one year from the date of purchase
3. This voucher must be presented at the time of availing the complimentary spa service and cannot be billed to the guest room
4. This is a single use voucher and cannot be encashed or replaced if misplaced
5. GST charges are to be paid by guest at the time of availing the service, calculated against an attributed total value of INR 1,500
6. The vouchers are offered at the sole discretion of IHCL and the terms and conditions can be altered at the sole discretion of IHCL.
7. Any dispute regarding the vouchers shall be governed and interpreted in accordance with the laws of India and the Courts at Mumbai shall have exclusive jurisdiction.
8. This voucher is subject to the terms and conditions accessible on www.tajhotels.com/worldofprivileges

Classic Sunday Brunch voucher

1. This voucher entitles you to a complimentary Sunday brunch for up to 2 people at participating All Day Dining restaurants in Taj, SeleQtions, and Vivanta hotels.
2. The Sunday Brunch is curated by individual participating restaurants and does not include alcoholic beverages.
3. This voucher is valid for one year from the date of purchase.
4. This voucher must be presented at the time of availing the complimentary Brunch and cannot be billed to the guest room.
5. This is a single use voucher and cannot be encashed or replaced if misplaced.
6. GST charges are to be paid by guest at the time of stay, calculated against an attributed total value of INR 2, 500.
7. The vouchers are offered at the sole discretion of IHCL and the terms and conditions can be altered at the sole discretion of IHCL.
8. Any dispute regarding the vouchers shall be governed and interpreted in accordance with the laws of India and the Courts at Mumbai shall have exclusive jurisdiction.
9. This voucher is subject to the terms and conditions accessible on www.tajhotels.com/worldofprivileges