The excitement when you buy a new gadget is obvious but when something goes wrong with the gadget this excitement can turn into disappointment and frustration. The value of electronic products depreciates as the product gets older and requires constant repair/maintenance after the usage of some time. The mounting cost of repair is a big concern for many people. In such a situation you might be wondering whom should you call or who to visit to get the gadget fixed. You might also be worried about the time taken to get it fixed, the way your precious gadget is handled, and the amount charged for getting it fixed. It is in times like that that the various services offered by Croma can save your day and your pocket. What’s more, Croma is a name you can trust because we believe a purchase is just the first step to a relationship that will last for years to come.
The Various Services Offered by Croma
The services offered by Croma sounds too good to be true, and in reality, it is indeed true. These services provide you with much needed relief when something goes wrong with your gadget or with regards to the proper maintenance of your gadget. With that in mind Croma offers the following services:
Onboarding Solutions – This service aims to resolve all types of software related issues that are complex and require qualified technicians. Whether you have a laptop or a printer, you will find all the software related solutions at Croma.
Spills & Drops – The Spills and Drops Protection plan is meant for the protection of your smartphones, laptops, tablets, and digital cameras from physical and liquid damages. This service comes with a “No Questions Asked” repair policy, which means your device would be repaired without any question, regardless of the reason. Also, there are no hidden charges and you also get a free pick up and drop service of your gadget at the authorised service center.
Screen Protection Plans – Devices covered in this plan are smartphones and laptops. With the latest technology, both smartphones and laptops have sturdier designs and have highly durable screens, nevertheless, the screen can get damaged for several reasons, and the cost of repairing them can be avoided if your device has a screen protection plan. The plan includes various benefits such as one-time free screen repair cost (parts + labour) in case of accidental physical damage of the mobile screen. The accidental and liquid damage plan covers accidental front and back screen damage and liquid damage whereas the screen protection covers front screen damage only.
Appliance Protection plans - Your appliances are one of the biggest investment and more used items in your home. They’re often things that convert a house into a home and makes your life easy. These appliances usually come with a standard warranty. But what after that? This is where the appliance protection plan comes in handy if your appliance stops working after the manufacturer's warranty is over.
Annual Repair Plans – We have so many different appliances, and with each passing year some new appliance comes up which helps in solving a problem. We often take our appliances for granted until something goes wrong and we are helpless. In such a situation you would have to call a technician for repairing and end up paying a huge price. Croma offers yearly repair plans at a very affordable price and the repair plan covers the repair of a large number of appliances at our homes.
Maintenance Services – Regular maintenance helps your appliance live longer. Croma’s maintenance plan can save us from unexpected maintenance and repair cost besides providing timely maintenance services and repair from qualified technicians. Croma offers several home maintenance plan options like AC cleaning services, jet cleaning services, water purifier maintenance, refrigerator maintenance, and comprehensive home maintenance packages. You can also be sure that only genuine spare parts will be used in the appliances for better performance and durability.
Installation Services – For your peace of mind, Croma offers installation services, so whether it is a new TV or an AC that you have purchased and you are not sure about the installation process, all you need to do is take this plan from Croma, schedule a date and time when you need the installation done, then just back and relax, your work will be done by the experts.
Smart Home Setup - Croma is just a phone call away from making your home a smart home. Whether it is connecting your TV to the internet or lowering down the temperature of your room, with the smart home setup you can make your home an intelligent home.
Smart Home Security - Technological advancement has brought in a great deal of comfort and convenience for people. Our homes are smart and intelligent. Smart gadgets save us our precious time and make everything works faster and with great efficiency. But with all these benefits there is also the risk of giving away too much of our details and our personal space. To make sure that we are able to maintain our privacy and protect our homes, Croma brings to you smart home security services.
Apple Protection Plans – Apple products are expensive and common sense tells us that we should do everything to keep them protected. With this plan, you can expand the protection period of your apple products after the standard one year warranty.
Samsung Care – This plan is for the Samsung Galaxy range of phones. It offers a range of benefits to safeguard the consumer’s Galaxy smartphones against any accidental, physical and liquid damage. The package even covers technical or mechanical failure. With this plan, you get accidental damage coverage of your phone for two years, beyond the standard warranty.
HP Care – HP laptop has a one year warranty. But what after that? To protect it further, there is the HP Care plan. This plan ensures that your HP laptop remains operational for a longer period. The plan provides protection to your HP laptops against manufacturing defects even after the expiration of the manufacturer’s warranty. The HP laptop extended warranty pack includes +1 year or + 2 years of warranty, technical phone support, hardware repairs and door-to-door repair service.
Buy Services Plans from Croma- Online and Instore
Croma is just a phone call away from providing you with the best service for your electronic products. Croma is your ultimate destination for a seamless buying experience - in-store, online or mobile. So, whether you want to buy a service online or you simply want to visit your nearest Croma store and avail the services, you have all the options at your disposal. Other benefits includes personalised exclusive offers through Croma Privilege to our loyal customers, convenient EMI payment options on smartphones, Homes and Kitchen appliances. We also offer Life Time Service Assurance on LED TVs, ACs, refrigerators and washing machines. Croma e-waste disposal program encourages responsible consumption. Our relationship with our customers doesn't stop after the sale, rather it begins! Customer satisfaction is most important to us. We help them install, operate and maintain a purchased product. In case you face any issue with a gadget purchased from us, we are just a call away. We are available 24x7. Our team of experts will make sure to resolve your concern at the earliest. After all, the core purpose of Croma is to convert each and every dream of our customers into reality.