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  • Service Type: Screen Protection
  • Product Covered: 1 Mobile Phone
  • Service Available: From the Date of Purchase
  • When to Purchase: With Product Purchase
  • Coverage: Upto 40% of Invoice Value

Specifications

  • Product Category

    • Product Price Range - Max

    • 10000 Rupees

      • Product Price Range - Min

      • 5000 Rupees

      • Sub Product Category Covered

      • Mobile Phones

      • Service Category

      • Screen Protection

      • Product Covered

      • Mobiles

      • No. of Devices Covered

      • 1 Devices

      • Product Price Range

      • Rs. 5000 to Rs. 10000

      • Service Available From

      • From the Date of Purchase

      • Service Period

      • 12 Months

      • When to Purchase

      • With Product Purchase

    • Manufacturer Details

      • Brand

      • Zip Care

        • Service Coverage Features

              • Accessories Covered

              • No

                • Pickup & Drop Included

                • Yes

                • Service Type

                • On Call

                • Service Includes

                • Accidental Damage To The Smartphone Screen | Up To 40% Of Repair Cost Borne By ZipCare | Free Pickup | Drop And Home Service | Subject To Activation

                • Service Excludes

                • Accidental, Liquid Damage to the Other Parts of the Device Except the Device's Screen | Liquid Damage to the Screen | Manufacturing Defects | Accessories | Consumables

                • Authorized Service Centre Repairs

                • Yes

                • Cashless Service

                • Yes

                • Register Complaint Within

                • 7 Days of Issue Occurance

                • Claim Type

                • Repair

                • Cost Covered

                • Up to 40% of Invoice Value | In Case Not Repairable: Fixed Benefit 40% of Invoice Value as Croma EGV

                • Documents Required

                • No Documentation Required

                • Service Cancellation/Refund Period

                • 15 Days (Approx)

                • Support Centre Contact Details

                • 18005700947

                • Materials & Durability

                  • Aesthetics

                      • Color

                      • NotApplicable

                    • In The Box

                      • Documents

                      • 1 x Warranty Document

                      • Main product

                      • 1 x Service U

                        • Package Includes

                        • 1 x Service, 1 x Warranty Document

                        • Generic Name

                        • Service/Insurance

                      • Product Dimensions (Open)

                          • Packaged Dimensions

                          • After Sales & Services

                              • Warranty Type

                              • On Call | Onsite | Carry-In

                                • Installation & Demo applicable

                                • No

                              • Company Contact Information

                                • Customer Support Number

                                • 18005727662

                                • Customer Support Email

                                • customersupport@croma.com

                                • Manufacturer/Importer/Marketer Name & Address

                                • Infiniti Retail Ltd: Unit No. 701 & 702,Wing A, 7th Floor, HDIL Kaledonia, Sahar Road, Andheri (East), Mumbai 400069, India

                                • Country of Origin

                                • India

                                • Country of Brand Origin

                                • India

                              • Croma Contact Information

                                • Customer Care Contact Person

                                • Grievance Officer

                                • Registered Name and Address

                                • Infiniti Retail Ltd. - Unit No. 701 & 702, 7th Floor, Kaledonia, Sahar Road, Andheri (East); Mumbai - 400069. India

                                • Customer Support Number

                                • 1800 572 7662

                                • Customer Support Email

                                • customersupport@croma.com

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                              Overview

                              What is ZipCare One Time Cracked Screen Protection Plan?

                              The ZipCare One Time Cracked Screen Protection Plan is a coverage plan for smartphones that protects against accidental screen damage for one year from the date of purchase.
                               

                              What’s covered:   

                                

                              • One-time Cracked Screen Protection covers all accidental damages to the Screen of the device
                              • Repairs up to 40% of the invoice value of the covered product.
                              • All costs related to spare parts and labour
                              • Pick-up and drop service for your device

                                

                               What’s not covered:

                               

                              • Accidental, Liquid damage to the other parts of the device except the device's screen are not covered by the Cracked Screen Protection under the Digital Suraksha Plan
                              • Liquid damage to the Screen
                              • Cosmetic damages like dents, scratches etc.
                              • Device with unverified/untraceable IMEI or serial number

                               

                                

                              How to use the ZipCare One-time Cracked Screen protection:

                                  

                              Reach out to us

                                 

                              Talk to us on 1800 570 0947, write to us at customersupport/ozipcare.in or visit the nearest Croma store if Screen of your device is damaged.  Don't forget to back up your data to avoid privacy breaches or data loss.

                               

                              Pick Up

                               

                              We will schedule a technician visit to collect or inspect your product and determine the issue.

                               

                              Repairs

                               

                              If your product is eligible, you will have to sign the device handover document. Following this, our authorized technicians will repair your product at a service center. If your product is found ineligible, device will be returned to you.

                                  

                              Delivery

                               

                              Once fixed, we will deliver your product to your address

                               

                              For more details, please check T&C.

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