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  • Service Type: Accidental & Liquid Damage Warranty
  • Product Covered: Tablets | No. of Devices Covered: 1
  • Product Price Range: Rs.30K - Rs.40K
  • Service Available From: From the Date of Purchase
  • When to Purchase: With Product Purchase
  • 1 Year Service Period

Specifications

  • Product Category

    • Service Category

    • Accidental & Liquid Damage Warranty
    • Product Covered

    • Tablets
    • No. of Devices Covered

    • 1 Devices
    • Product Price Range

    • Rs. 30000 - Rs. 40000
    • Service Available From

    • From the Date of Purchase
    • Service Period

    • 12 Months
    • When to Purchase

    • With Product Purchase
  • Manufacturer Details

    • Brand

    • ZipCare
    • Model Series

    • Not Applicable
    • Model Number

    • Not Applicable
  • Service Coverage Features

    • Service Type

    • Carry-In | Onsite | On Call
    • Service Includes

    • Physical or Liquid damage to the entire device. 100% of repair cost brone by ZipCare | Repair & Breakdown | Free Pickup | Drop and Home service |Subject to activation
    • Service Excludes

    • Manufacturing defects |Accessories | Consumables
    • Authorized Service Centre Repairs

    • Yes
    • Cashless Service

    • Yes
    • Register Complaint Within

    • 7 Days
    • Claim Type

    • Repair
    • Cost Covered

    • 100% of Invoice Value | In case not repairable follows depreciation 0 to 180 days - 10%, 181 to 365 days - 25%
    • Documents Required

    • No Documentation Required
    • Complaint Resolution Time

    • 14 Days
    • Service Cancellation/Refund Period

    • 15 Days
    • Support Centre Contact Details

    • 1800-570-0947
  • Aesthetics

    • Brand Color

    • Not Applicable
    • Color

    • Not Applicable
  • In The Box

    • Generic Name

    • Service/Insurance
    • Main Product

    • 1 x Service U
    • Accessories

    • Not Applicable
  • Product Dimensions (Open)

      • Dimensions In CM (WxDxH)

      • Not Applicable
    • After Sales & Services

        • Warranty Type

        • Accidental Damages Service
        • Installation & Demo

        • Not Applicable
      • Company Contact Information

        • Customer Support Number

        • 1800-570-0947
        • Customer Support Email

        • customersupport@zipcare.in
        • Manufacturer/Importer/Marketer Name & Address

        • Marketer Name & Address: Infiniti Retail Ltd: Unit No. 701 & 702
        • Country of Manufacture

        • India
        • Country of Brand Origin

        • India
      • Croma Contact Information

        • Customer Care Contact Person

        • Grievance Officer
        • Registered Name and Address

        • Infiniti Retail Ltd. - Unit No. 701 & 702, 7th Floor, Kaledonia, Sahar Road, Andheri (East); Mumbai - 400069. India
        • Customer Support Number

        • 1800 572 7662
        • Customer Support Email

        • customersupport@croma.com

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      Overview

      ZipCare Protect Damage Advanced 

      ZipCare Protect Damage Advanced is a comprehensive solution to safeguard your valuable devices against unexpected mishaps. We understand that accidents can happen at any moment, and leaving your devices with damaged screens. That's why we have designed the ZipCare Protect Damage Advanced plan to provide you peace of mind and uninterrupted device usage.

       

      Plan Details:

      Tenure: Enjoy peace of mind for an entire year with this one-year plan, ensuring your devices are shielded against accidents and liquid damage.

      Benefits: If the unfortunate occurs, we’ve got you covered. We'll cover the cost of repairs up to the invoice value of your device.

      No. of Claims: You can make only one claim during the tenure of the ZipCare Protect Damage Advanced Program

       

      Key Features:

      Coverage: Our protection plan covers cost of parts to be replaced during repair; we've got you covered with genuine spare parts and skilled labour.

      Free Pickup and Drop: Convenience matters. In the event of damage, we'll arrange for your device to be picked up, repaired, and dropped back at no additional cost.

      No Paperwork: Say goodbye to the hassle of paperwork. Filing a claim is quick and easy, so you can get back to using your device without any delay.

       

      What is not covered under ZipCare Protect Damage Advanced Plan?

      Breakdowns are not covered under Manufacturer Warranty/Guarantee. For further details check T&C 

       

      ZipCare Protect Damage Advanced is more than just an accidental and liquid damage protection plan. With this plan, you're shielded from the financial burden of repairing or replacing your device's screen due to accidental drops, falls, and impacts. We are here to ensure your device is restored to its optimal condition without causing a dent in your pocket.

      Reach out to us at 1800 570 0947 or email us at customersupport@zipcare.in. You can also visit your nearest Croma store or contact us through Tata Neu Help. Don't forget to back up all your data before scheduling a technician visit. When the technician arrives, sign the device handover document, and we'll fix your appliance onsite or at an authorised service centre before delivering it back. You can also easily activate the plan with the link we send to your mobile. Once activated, you'll have access to all the benefits of ZipCare Protect Damage Advanced.

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