FAQs
What are the different ZipCare plans available for tablets? ZipCare plans for tablets include extended warranty plans and accidental damage protection plans. The plans for protecting your tablet from accidental or liquid damage are ZipCare Protect Damage Standard plan and ZipCare Protect Damage Advanced plan. On the other hand, the ZipCare Protect Standard plans and ZipCare Protect Advanced plan provide repair and replacement services that are covered under manufacturing warranty.
Do ZipCare plans for tablets cover liquid and screen damage protection? Yes, the ZipCare Protect Damage Standard plan and the ZipCare Protect Damage Advanced plan covers liquid and accidental damage, including spills and drops.
Do ZipCare plans guarantee tablet repair with genuine spares or replace them if it's irreparable? The ZipCare Protect Advanced plan for tablets guarantees to repair your tablet with original spares. If your tablet is irreparable, we will provide you with a replacement for the same model under this plan. If you opt for the ZipCare Protect Damage Advanced plan, you will receive 90% of your device's value if the gadget is bought between 0-180 days and 75% of the device's value if purchased within 181-365 days.
Do I need to buy ZipCare plan separately for my tablet? You can buy a ZipCare Protect Advanced plan both ways, while purchasing your tablet from Croma or within 11 months of the purchase window. However, you have to buy the ZipCare Protect Advanced plan within 6 months you have bought your tablet from elsewhere. On the other hand, if you want to buy a ZipCare Protect Damage Standard plan or a ZipCare Protect Damage Advanced plan, you have to purchase it while you buying your tablet exclusively from Croma.
What is the validity period of the ZipCare plan for tablets? The validity of the ZipCare Protect plans bought for tablets differs for each plan and generally varies from one to three years.
Are ZipCare plans available for tablets bought online and offline? Yes, ZipCare Plans are available for both offline and online products. You can purchase your ZipCare Protect Advanced plans, and ZipCare Protect Damaged Advanced plans for your tablet from Croma.com, Tata Neu, or your nearest Croma store. However, ZipCare Protect Standard, and ZipCare Protect Damage Standard plans are only available on Croma.com.
Are ZipCare plans for tablets transferable and refundable? Yes, ZipCare Protect plans for tablets are transferable and refundable.
Can I gift ZipCare plans for tablets to my friend or family member? Yes, you can transfer and gift a ZipCare plan purchased for a tablet to your friend or family member.
Why buy ZipCare plans for tablets from Croma? ZipCare’s tablet screen protection plan from Croma covers a wide range of tablet valuations, no matter how inexpensive or expensive a tablet you own. We care for your tablet just like you do. Hence, ZipCare plans provide you with the utmost convenience, doorstep assistance and expert assistance.