How our services can help you
What is ZipCare?
ZipCare by Croma helps you set up, protect, and maintain your electronics so you can make the most of them.
We believe in responsible consumption. Our assurance of quality and highest service standards will help you extend your product’s life and maximize its performance/ and optimize its performance for years to come.
FAQs
What are the different ZipCare plans? ZipCare offers plans that cover setup, protection, and maintenance for over 40 gadgets and appliances like smartphones, air conditioners, tablets, washing machines, refrigerators, and audio devices.
Do I need to buy a ZipCare plans separately for my device? The time period for purchasing a ZipCare plan depends on the plan you want to buy and the device you want to buy it for. You can buy a ZipCare AMC plan anytime for your product. However, the ZipCare Protect plans can be either bought while purchasing the product, or within a specific purchase window. On the other hand, if you are buying the ZipCare Protect Damage plans, you have to purchase it while buying the product.
Which products are covered under ZipCare plans? ZipCare plans cover over 40 gadgets and appliances, including smartphones, air conditioners, washing machines, refrigerators, and more. Please visit the nearest Croma store, Croma.com or Tata Neu to get the list of devices covered under the plans.
What is the validity period of ZipCare plans? The validity period of ZipCare plans depends on the plan. While some have a validity of one month, some ZipCare plans have a validity of three years. You can check the plan details to know the period of coverage.
Are ZipCare plans available for devices bought online and offline? Yes, the ZipCare plans are available for devices bought both online and offline. You can purchase ZipCare plans for any device bought from Croma.com, Tata Neu, or your nearest Croma store. Some ZipCare plans can also be purchased for devices bought elsewhere.
Are ZipCare plans refundable? Yes, ZipCare plans are refundable depending on the plan that you choose to buy for your device. Check the terms and conditions of your plan to know more.
Can I transfer or gift ZipCare plans to a friend or family member? All ZipCare plans are not transferable. However, you can transfer or gift the ZipCare Protect Standard plans ZipCare Protect Advanced Plans to others, provided the plan is transferred within the manufacturer’s warranty period.
Why buy ZipCare from Croma? Give your newly bought or old device the utmost care with ZipCare plans. From installation and setup to protection and maintenance, you can find a perfect plan for your device. The ZipCare Protect plans are all you need when your device faces a breakdown. To ensure periodic maintenance of your appliances, ZipCare AMC plans is here to save you from hassle. You can also opt for installation services offered by ZipCare for your air conditioner, washing machine and dishwasher. To add convenience, ZipCare offers a doorstep service and expert assistance for your needs.