Sarvam Samvaad debuts as India’s first AI assistant for business use across 11 languages

India has officially entered the conversational AI arena with the launch of Sarvam Samvaad, a powerful new AI Assistant platform developed by homegrown startup Sarvam AI. Designed specifically for businesses, Sarvam Samvaad enables companies to create, test, and deploy custom AI agents capable of smooth, intelligent interactions across multiple customer touchpoints, all in up to 11 Indian languages.

The core mission of Sarvam Samvaad is to significantly enhance customer experience. It achieves this by facilitating seamless conversations across popular channels, including telephone calls, WhatsApp, websites, and dedicated applications. This means businesses can offer consistent, high-quality support and engagement wherever their customers are.

Here’s how it works

Sarvam Samvaad is built to handle the complexities of real-world communication. The platform accurately processes intricate phrases, alphanumeric sequences, and proper nouns. Crucially, it monitors every interaction, transforming conversations into valuable business insights. Sarvam AI emphasises rapid deployment, stating that production-ready agents can move from pilot testing to full-scale operation within days. Furthermore, the platform offers scalable support with pricing specifically structured for the Indian market.

This launch follows Sarvam AI’s recent introduction of Sarvam Translate, an open-weight model excelling at translating long-form text across 22 Indian languages while preserving complex formatting (like LaTeX, HTML, OCR-processed documents) and context. The startup has also garnered attention for Sarvam-M, its hybrid 24-billion parameter language model based on Mistral Small.

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Sarvam AI holds a significant position as one of the first startups chosen to build India’s sovereign large language model ecosystem and is officially recognised under the national IndiaAI mission. Sarvam Samvaad represents a major step in bringing sophisticated, locally relevant AI solutions to Indian businesses.

The Sarvam Samvaad platform is available now for businesses seeking to revolutionise their customer interactions using AI tailored for India’s linguistic diversity. It’s a significant development, poised to make multilingual customer engagement far more efficient and accessible.